LTC OMBUDSMAN

Advocating for residents in long-term care.

As a certified long-term care ombudsman, ReSync advocates for the rights and dignity of residents in nursing homes and assisted living facilities — and helps families and facilities resolve care-related disputes.

What is a Long-Term Care Ombudsman?

A long-term care ombudsman is a certified advocate who works to protect the rights, health, and safety of residents in nursing homes, assisted living facilities, and other long-term care settings. Ombudsmen investigate complaints, mediate disputes between residents, families, and facilities, and help ensure that residents receive the care and respect they deserve.

Services Offered

Complaint Investigation

Confidential investigation of complaints from residents, families, or staff.

Mediation

Neutral mediation between residents, families, and facility staff to resolve care disputes.

Rights Education

Education for residents and families about their rights under Texas and federal law.

Advocacy

Advocacy on behalf of residents in care planning meetings and with facility administration.

Who We Serve

Residents of nursing homes and assisted living facilities

Families concerned about a loved one's care

Long-term care facilities seeking neutral dispute resolution

Get LTC Ombudsman Support

Contact ReSync for a confidential consultation about a long-term care matter.